Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance or other factors that cannot be controlled by a player. Past results do not predict future results, and a winning session does not mean that another win is due. Treat every bet as an entertainment expense and only use money that you can afford to lose.

Never gamble with money set aside for rent, bills, food, essential travel, education, medical care or other important commitments. Gambling should not come before your financial responsibilities, relationships or wellbeing. It should also never be used as a response to stress, boredom, loneliness, anger or financial pressure.

Before you play

• Set a spending limit before starting and avoid changing it during a session.
• Decide how long you will play and take regular breaks away from the screen.
• Keep gambling separate from everyday spending and essential household money.
• Do not borrow money, use credit intended for other purposes or sell possessions to fund gambling.
• Avoid gambling when affected by alcohol, drugs, tiredness or strong emotions.
• Remember that a loss is not something that must be recovered through another bet.
• Only access gambling services if you meet the applicable minimum age and legal requirements.

It can help to make your limits clear before you begin. Writing down a budget, using a separate account for entertainment spending or telling someone you trust about your plan may make it easier to stay within your boundaries. If you find that a limit is difficult to follow, stop playing and consider taking a longer break.

Recognising gambling harm

Gambling harm can affect finances, mental health, physical health, work, study and personal relationships. It may develop gradually, and a person may not recognise the problem immediately. You do not need to wait for a serious crisis before asking for help. Early support can make it easier to regain control.

Possible warning signs

• Spending more time or money gambling than you originally planned.
• Trying to win back losses by placing larger or more frequent bets.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding gambling activity, transactions or losses from family and friends.
• Borrowing money, missing payments or experiencing increasing financial pressure.
• Using savings, household funds or money intended for essential expenses.
• Losing interest in work, study, hobbies, social activities or family time.
• Gambling to escape difficult feelings or to feel better after a stressful event.
• Making repeated promises to stop or cut down but being unable to do so.
• Feeling guilt, shame, hopelessness or distress connected with gambling.

One warning sign can be enough to pause and review your behaviour. A trusted person may also notice changes before you do. If someone raises a concern, try to listen without becoming defensive. Stopping for a period, limiting access to gambling and speaking with a qualified support professional can help you understand what is happening.

If you are worried about someone else

Gambling harm can affect partners, relatives, friends and other people in the household. You can encourage the person to seek professional support, discuss practical financial safeguards and protect essential household money. Do not take on gambling debts or provide money intended for further gambling. Your own wellbeing matters too, so consider getting independent advice even if the person who gambles is not ready to ask for help.

Tools to help you stay in control

Depending on the service and the options available to your account, safer gambling controls may include spending, deposit, loss or session limits, reality reminders, temporary breaks and account self-exclusion. These tools are designed to support your decisions, but they are not a substitute for personal responsibility or professional assistance.

Use limits before gambling

Choose a limit based on your income, essential commitments and wider entertainment budget. A limit should be realistic and should not be increased simply because you have lost money or want to continue playing. If a limit cannot be reduced or changed immediately, stop gambling and contact the relevant support or account service team through the available website process.

Take a break or self-exclude

A temporary break can be useful when you want time away from gambling without making a longer-term decision. Self-exclusion is a stronger step that restricts access for a chosen period or under the terms that apply to the service. If you decide to self-exclude, do not create another account or use another person’s account to continue gambling. Ask people close to you to support the decision and remove gambling reminders where practical.

1. Decide whether you need a short break, longer break or self-exclusion.
2. Use the relevant account settings or support process to request the restriction.
3. Remove saved payment details and gambling-related reminders where possible.
4. Tell a trusted person about your decision and ask them to check in with you.
5. Use the time away to review your finances, routines and reasons for gambling.
6. Seek professional support if you are finding it difficult to maintain the break.

Account restrictions may not immediately address money already spent, debts or gambling with other providers. If gambling is affecting your financial position, contact a qualified financial counsellor or another independent service. Avoid high-cost borrowing or informal loans to manage gambling losses.

Getting help in Australia

You do not have to deal with gambling concerns alone. Support is available for people who gamble and for affected family members, friends and other people close to them. You can speak with a gambling support service in your state or territory, a qualified counsellor, a general practitioner, a mental health professional or an independent financial counsellor. These services can help you make a plan, understand your options and manage the effects of gambling.

If you are not sure where to begin, contact a trusted health professional or search for an Australian gambling support service through an official government or community health website. Support may be available by telephone, online or in person, depending on your location and circumstances. Consider asking a trusted person to help you make contact or attend an appointment.

Financial and personal safety

If gambling has created debt, missed bills or conflict at home, prioritise essential expenses and seek independent financial advice. Do not gamble to repay debts or depend on future winnings. If gambling is contributing to serious distress, thoughts of self-harm, threats or immediate danger, stop gambling and contact emergency services or an urgent mental health service in your area. Your immediate safety comes first.

Our approach

Bsb 007 Casino aims to provide clear responsible gaming information and to support players who want to take a break or reduce their gambling. We may apply age, identity, account and safer gambling checks where required. We may also take steps to protect customers and the integrity of the service. These steps do not remove the need for you to monitor your own gambling and make decisions that are appropriate for your circumstances.

If you have concerns about your account, available gambling controls or a request to restrict access, use the support or account-management pathway provided on the website. Do not share your login details with another person, and do not allow anyone else to gamble using your account. Responsible gaming is a shared responsibility, and asking for help is a positive step at any stage.